Refund Policy
Last updated: January 2025
This Refund Policy explains the terms and conditions under which GameScope (accessible at https://gamesworthyourhours.com) issues refunds. Please read this policy carefully before making any purchase or subscription on our website.
Overview
GameScope primarily provides free editorial content including mobile gaming insights, game reviews, ratings, comparisons, and selection guides. However, in the future, we may offer premium services, subscription-based newsletters, or paid digital products. This Refund Policy applies to any paid offerings on our website.
The key principle of our refund policy is customer satisfaction. If you are not satisfied with a paid service or product, we encourage you to contact us within the specified refund window and we will work to find a fair solution.
Digital Products and Services
For any digital products, premium content subscriptions, or paid services provided by GameScope, you have a right to request a refund under the following conditions:
- Refund Window: You may request a full refund within 14 days from the date of purchase, provided that you have not fully consumed or accessed the premium content or service.
- Partially Consumed Services: If you have partially used a subscription, we may offer a pro-rated refund based on the remaining unused portion of your subscription period.
- Technical Issues: If you experience significant technical issues that prevent you from accessing our paid content, and we are unable to resolve the issue within a reasonable timeframe, you are entitled to a full refund.
Third-Party Game Purchases
Important notice: GameScope does not directly sell mobile games or in-game items. We provide reviews and informational guides only.
If you purchase a mobile game, in-app item, or virtual currency through links on our website or directly through third-party app stores (such as Google Play or Apple App Store), the refund policy of that specific store or game developer applies. We do not process refunds for any third-party transactions.
For Google Play purchases, you can request a refund through the Google Play Help Center within 48 hours of purchase (or per their current policy). For Apple App Store purchases, you must contact Apple Support to request a refund for apps or in-app purchases.
How to Request a Refund
To request a refund for a GameScope service or product, please contact our support team with the following information:
- Your full name and email address
- Date of purchase and order/receipt number
- Reason for the refund request
- Any relevant screenshots or evidence of the issue (if applicable)
Contact our customer service at:
- Email: [email protected]
- Phone: +247992582
We will review your request and respond within 5-7 business days. If your request is approved, the refund will be issued within 10-14 business days back to your original payment method.
Non-Refundable Situations
The following situations are not eligible for refunds:
- Requests made after the 14-day refund window has expired.
- If you have fully accessed or downloaded all paid content and the product was delivered as described.
- Change of mind or preferences without any technical defect or service failure.
- Purchases made from third-party links on our website (you must comply with that third party's refund policy).
Chargebacks and Disputes
If you initiate a chargeback with your bank or payment provider without first contacting our support team, this may delay or complicate resolution. We request that you contact us first to resolve any billing issues, and we will work with you to find a satisfactory solution.
Changes to This Refund Policy
We may update our Refund Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our service after any changes constitutes acceptance of the new policy.
Contact Us
If you have any questions about this Refund Policy or need assistance with a refund, please contact us:
- Email: [email protected]
- Phone: +247992582
- Website: https://gamesworthyourhours.com